SPECIFICATIONS

Brand Name: SUIDHOME

Luminous Flux: 249-2000

Installation Method: Assembly

Is Bulbs Included: Yes

Power Source: DC

Hign-concerned Chemical: None

Origin: Mainland China

Wattage: 6-10W

Body Material: aluminum

Technics: Plated

Item Type: Floor Lamps

Warranty: 3

Lighting Area: 1-3square meters

Is Dimmable: Yes

Material: aluminum

Switch Type: REMOTE CONTROL

Shade Direction: Up & Down

Style: Modern Style

Light Source: LED bulbs

Certification: RoHS

Certification: LVD

Certification: EMC

Certification: CE

Voltage: 5v

Application: Foyer

Certification: ce

Certification: EMC

Certification: LVD

Certification: ROHS

Color: rgbic dream color

Choice: yes

Convenience: remote control + bluetooth APP

Durable: strong aluminum alloy

More Choices: 16 million colors + 210 lighting modes More Functions: music mode, mic mode, memory function, timing function, custom function Anywhere: bedroom, living room, game room, toy room, dinner, party 【Multiple Colors Modes】You can choose a monochrome cycle, bipolar cycle, tricolor cycle or multicolor, etc. dynamic cycle. The light is soft and even without glare, which is suitable for the dark boring corners of the bedroom.【Wide Application】Perfect lamp for bedroom, living room and party, which is good to adding atmosphere for holidays, parties, birthdays. The RGB floor light is eye-catching, relaxing, leisure, very soft, and best to provide softness during watching TV or having a chat.Colorful & Intelligent Home Lighting System
The LED floor lamp has a built-in low power consumption and soft light RGB strip, RGB/IC technology has 16 million colors to illuminate your home, no longer limited to mundane lighting, you can freely adjust the color of the lamp to create warm, romantic, comfortable or inviting atmosphere.【Installation Instructions】 Please refer to the package manual for installation instructions. If you have any questions during installation, please contact us. Please use matching screws and tools to fix the base.

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at lacasadelauraco@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at lacasadelauraco@gmail.com.

We take pride in offering a reliable and efficient shipping process to deliver your orders in a timely manner. Our shipping policy is designed to ensure that you receive your products within 7 to 12 working days from the date of purchase. Here's what you need to know:

Processing Time: Upon placing your order, our team will start processing it within 1 to 3 business days. During this time, we will verify your payment, check the availability of the items, and prepare your package for shipment. Rest assured that we strive to process your order as quickly as possible to minimize any delays.

Shipping Time: Once your order has been processed, it will be shipped using our trusted shipping partners. The estimated shipping time within the working days is 7 to 12 business days. Please note that weekends and public holidays are not considered working days and may add to the overall delivery time.

Tracking Your Order: To keep you informed and provide peace of mind, we offer order tracking for all packages. As soon as your package is dispatched, you will receive an email with a tracking number. You can use this tracking number to monitor the status and progress of your shipment until it reaches your doorstep.

Partial Shipments: For orders containing multiple items, they may be shipped separately to ensure faster and more efficient delivery. Don't worry; you will receive individual tracking numbers for each package.

Shipping Costs: We aim to offer competitive shipping rates for all our customers. The shipping costs are calculated based on your location and the weight of the items in your order. You will be able to view the exact shipping fees during the checkout process before finalizing your purchase.

Shipping Restrictions: While we strive to provide worldwide shipping, there might be certain remote locations or international destinations that are not covered under our shipping network. If you have any concerns about your shipping address, please reach out to our customer support team before placing your order.

Order Changes and Cancellations: If you need to make changes to your order or cancel it, kindly contact us as soon as possible. While we will do our best to accommodate your request, please note that once the order is shipped, changes may not be possible.

Delays and Exceptions: While we work diligently to meet our shipping commitments, unforeseen circumstances such as natural disasters, extreme weather conditions, or other events beyond our control may cause delays. In such cases, we will keep you informed about any potential delays and work towards resolving the issue promptly.

If you have any questions or require further assistance regarding our shipping policy or your specific order, don't hesitate to contact our friendly customer support team.